“Be the change you want to see in the world”
-Mahatma Gandhi-

Customer focus

Customer loyalty requires more than an excellent product or service. Customers only remain loyal when they feel heard, as a customer and as a person. In quiet times as well as hectic ones. This is why retaining customers and forging a bond with them is important. And it is also a fun objective to pursue.


  • Retention of revenues, because customers want to remain loyal
  • Positive references
  • More credit when an incident occurs
  • More job satisfaction among staff, because they have more fun in dealing with customers

A selection of what we offer

  • Customer-directed phone calls
  • The technician as ambassador
  • Authenticity: bring yourself to work
  • Building rapport, know the customer, enhance the bond
  • Take complaints and deliver bad news

Call us with your questions or contact us on Skype!

Do you have a question about Libre, the foundation or the trainings?
Feel free to contact us!


telefoonnr Libre

06 5571 0069